Terms of Service

These Terms of Service govern your use of the My Eco Baby website (MyEcoBaby.uk) and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our website.

Use of the Website

You agree to use this website only for lawful purposes. When using our site, you must not:

· Violate any applicable laws or regulations
· Attempt to interfere with the website's security, performance, or functionality
· Transmit any harmful, malicious, or disruptive content or software

We reserve the right to restrict or terminate your access to the website if we believe these Terms have been breached.

Product Information

We strive to ensure that all product descriptions, images, pricing, and availability information on our site are accurate and current. However:

· Product images are for illustrative purposes only and may not exactly match the final item
· Colours and appearance may vary depending on your device or screen settings
· Errors or inaccuracies may occasionally occur

We reserve the right to correct any errors and update product information at any time without prior notice.

Pricing and Payment

· All prices shown on our website are in GBP (£) unless stated otherwise
· Prices are subject to change without prior notice
· Full payment is required at checkout to complete your order
· All payments are processed securely through trusted third-party payment providers

Please note: We do not store or have access to your full payment details, such as credit card numbers.

Orders

When you place an order with us, you are making an offer to purchase the products in your basket. Orders are subject to acceptance and availability.

We reserve the right to:

· Refuse or cancel any order for any reason
· Limit the quantity of items purchased per customer or per order
· Cancel orders due to pricing errors, stock unavailability, or other issues

If we cancel an order after payment has been taken, we will issue a full refund to the original payment method.

Shipping and Delivery

For detailed information on shipping options, costs, and delivery estimates, please refer to our separate Shipping & Delivery Policy.

· Delivery timeframes are estimates only and may be affected by factors outside our control
· Risk of loss or damage to the products passes to you upon delivery

Returns and Refunds

Our returns and refunds process is governed by our separate Returns & Refund Policy.

In summary:

· You have 30 days from the date of delivery to request a return
· Items must be unused and in their original condition
· Refunds are issued to the original payment method once the return is approved

Intellectual Property

All content on this website including but not limited to text, images, logos, graphics, and design elements is the property of My Eco Baby Community Interest Company or its licensors and is protected by UK and international intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this site without our prior written permission.

Limitation of Liability

To the fullest extent permitted by UK law:

· We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products
· Our total liability to you is limited to the purchase price of the product(s) in question

Nothing in these Terms affects your statutory rights as a consumer under UK law.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of these external sites. Visiting these links is at your own risk.

Changes to These Terms

We may update or revise these Terms of Service from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

By continuing to use our website after changes are posted, you accept the revised Terms.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms, please contact us:

Address: My Eco Baby Community Interest Company, 83 Northgate, Wakefield WF1 3BX, United Kingdom
Email: contact@MyEcoBaby.uk
Phone: +44 7935 927824